Privacy Policy
Last Updated: February 2nd, 2026
Solstice Massage Therapy, PLLC respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, book services, or communicate with us.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We collect information only as necessary to provide our services and operate our website.
Information You Provide Voluntarily
You may provide information when you:
Book an appointment
Complete an intake form
Contact us by email or phone
Subscribe to emails or newsletters
Submit a contact form
This may include:
Name
Phone number
Email address
Appointment details
Health or wellness information relevant to massage therapy
Payment information (processed securely through third-party processors)
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages visited
Date/time of visits
This information is used for website functionality and analytics.
2. How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide massage therapy services
Communicate about bookings or changes
Process payments
Send requested updates or newsletters
Improve our website and services
Maintain required health and safety records
We only collect what is reasonably necessary to provide care and operate our business.
3. Health Information
Any health or wellness information shared with us:
Is kept confidential
Is used solely to provide safe and appropriate services
Is not shared except as required by law or with your consent
We take reasonable steps to protect sensitive information.
4. Payments
Payments may be processed through secure third-party payment providers.
We do not store full credit card information on our servers.
Payment processors maintain their own privacy and security policies.
5. Blog & Website Content
Our website may include a blog for informational purposes.
Comments are not enabled
We do not collect public user posts or discussion data
Reading blog content does not require providing personal information.
6. Cookies & Analytics
We may use cookies or similar technologies to:
Improve site performance
Understand visitor behavior
Analyze website traffic
These tools may include services such as:
Squarespace analytics
Google Analytics (or similar)
You can disable cookies through your browser settings if you prefer.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
Their privacy practices
Their content
Their data collection policies
We encourage you to review their policies separately.
8. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only with:
Payment processors
Scheduling or booking platforms
Website hosting providers
Legal authorities if required by law
These providers only receive information necessary to perform their services.
9. Data Security
We implement reasonable administrative and technical safeguards to protect your information.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain information only as long as necessary to:
Provide services
Maintain business records
Meet legal or professional obligations
When no longer needed, information is securely deleted or destroyed.
11. Your Rights & Choices
You may request to:
Access your personal information
Correct inaccurate information
Request deletion where legally permissible
Opt out of marketing emails
To make a request, please contact us using the information below.
12. Children’s Privacy
Our services and website are not directed to children under 18.
We do not knowingly collect personal information from minors without parental consent.
13. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised date. Continued use of our website or services indicates acceptance of any changes.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Solstice Massage Therapy, PLLC
solstice.cw.lmt@gmail.com
(615) 656-0721
574 Franklin Rd, Ste 200, Franklin, Tennessee, 37069